P2P FAQ
Q: Is P2P safe? A: Krakatoa takes the security of users' digital assets seriously. P2P has been rigorously tested to ensure transactions are secure when proper procedures are followed. Q: Why does P2P require steam guard mobile authentication?
A: Steam guard mobile is required on your account because it ensures there are no transfer holds. This allows the seller to immediately receive their funds and for the buyer to immediately start using their skin in CS2.
Q: What happens if I do not send the trade offer after I purchase an item? A: As a buyer you will have 30 minutes to send the trade offer request to the seller. If this is not completed in time then the buyer will receive a 2% penalty on the purchase price. Your wallet will be refunded 98% of what you paid.
Q: What happens if I do not accept the trade request from the buyer?
A: The seller will receive a temporary account timeout where they will not be able to list or purchase any items on Krakatoa for 2 hours. Repeated offenses will result in a ban from the platform.
Q: How long do I have to send a trade offer as a buyer?
A: You have 30 minutes to send a trade offer. Q: How long do I have to send a trade offer as a seller?
A: The seller has 16 hours to accept the trade offer from the buyer.
Q: How do I know if a seller is reputable?
A: All listings display seller stats that include, % delivery rate, average delivery time, and their number of P2P sales. This will help buyers understand who they are purchasing from.
Q: How long does it take to get my funds? A: If a successful transaction funds are received as soon as the seller accepts the trade offer from the buyer. Q: Do I get my funds back if the seller does not accept my trade offer? A: You will receive a refund in full if the seller does not accept the trade offer within 16 hours.
Q: What are the fees for P2P? A: Fees are 5% deducted from the seller's payout.
If someone scrapes the stickers after I buy a skin will the sale still go through?
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